Please contact us for equipment consultation and custom quotes. sales@eastcoastequipmentco.com 301-593-1234 300 Belton Rd. Silver Spring, MD 20901 301-593-1234 Voice 301-681-8888 Fax sales@eastcoastequipmentco.com SHIPPING Yahoo calculated shipping charges are estimations only and subject to correction. If the item is a stock item and ships from us, the shipping charges are correct. Some items can be calculated easy while others such as Bally or John Boos can present a problem because of the shape, sizes and that some are packed in two or more cartons to ship. Items over 150 pounds and to large for UPS must ship by common carrier. Bally Block, Michigan Maple Block as well as John Boos may require it to ship by common carrier in lieu of UPS or FED EX. We can arrange Air Freight for any large items such as Griddles fryers etc. We are happy to get an exact shipping rate for you on any item upon request. All requests will be answered normally by the following business day. By phone: 301-593-1234, Fax 301-681-8888 or E-Mail at sales@eastcoastequipmentco.com Warranties & Returns Policy: We do not accept returns unless we ship the wrong item. If an item is defective, we will replace it or have it repaired at our option. In most cases, we follow the manufactures warranty procedures. Returns are expensive for everyone which is why we do not accept them. Therefore we suggest that you ask questions about an item before you buy it. We are here to answer any question you may have on an item. We want to sell you the best equipment suited for your application, and not an item that does not fit your needs. If you are thinking of buying commercial restaurant appliances for your home, Note: They are not made as safe as the ones made for a home kitchen nor are the finishes as attractive as you would find in home kitchen appliances. * We Only Ship to the USA except for the areas below we do not ship to: Alaska, Puerto Rico, or Hawaii For other countries/areas we do not ship to normally, contact us to see if we can and for shipping quotes. * Disclaimer: We are not responsible for Typographical errors regarding price and or information about a product.